Shipping

Shipping

Spell Shipping Steps and Icons- place your order, your order is packed, free shipping for all orders over $150, receive your tracking number, your order is delivered
What is your Shipping Policy?

You are currently on our US based website which ships to the US only. If you are shipping outside the US please click here to go to our International website.


All orders placed on our US website are sent from our US based warehouse, please note we cannot ship to hotels within the US. 


If you have any questions or if we can help with anything at all, please email us.

How quickly will my order be processed?

All orders placed before 1pm LA time are dispatched the next business day, this includes orders sent with our Express Courier service. We do not offer same day delivery.

 

Once your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, please check your spam folder, or email us.

 

Deliveries are sent during standard business hours Monday to Friday, purchases made on weekends and public holiday will be processed the next business day.

 

Once your order is dispatched you will receive a shipping confirmation and tracking details via email. 

 

Please note, during busy periods or within five (5) days of a new collection launch or sale there may be delays with order processing and dispatch.

How fast is Shipping Within the USA?

The table below is a guideline of delivery times after dispatch. All shipping estimates are based on metro destinations, for orders sent to regional and rural locations, please allow for additional time for shipping. 

 

COURIER ESTIMATED DELIVERY COST
USPS Priority

3-5 Business Days

$9.95 (free for orders over $150)

Express Courier Service (UPS or Fedex)

1-2 Business Days 

$12.95