Frequently Asked Questions
Information
Frequently Asked Questions
Please find below some of our most Frequently Asked Questions (FAQs). If your question isn't answered here, or if you would like to get in touch you can reach us via enquiries@spell.co or +61 2 7501 0153.
What currency is used online?
What currency is used online?
What payment methods are accepted?
What payment methods are accepted?
How can I Use a gift card or promo code?
At checkout you have the option to add your gift card or discount code to your order. This section can be found on the right hand side of the page on a desktop or by clicking Show Order Summary on mobiles.
Only one discount can be redeemed per order, but a discount code and gift card can be used together on a single purchase. If you have a discount code personally assigned to you, this will not be automatically added, you will need to add this manually in the discount code section.
Please note that any gift cards and discount codes must be applied to the order at the check out to receive the amount off your order. We are unable to make changes to your order once it's confirmed. We recommend double checking that your code or gift card has been applied before confirming your purchase.
Can I change my order?
Can I change my order?
Do you offer price adjustment
Do you offer price adjustment
